Lettings Negotiator - Dereham

  • Location:

    Norfolk, Dereham

  • Discipline:

    Property

  • Job type:

    Permanent

  • Benefits:

    £25,000 - £30,000 per annum & Parking

  • Published:

    10-01-2022

  • Expiry date:

    27-01-2022

  • Reference:

    1546

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Do you have experience within Lettings or Property Management? If so, we have a rare and exciting position has become available for a Lettings and Property Management Specialist to join our client's successful and growing team based in the West Norwich area as a Lettings Negotiator. 

The successful person will earn a competitive starting salary depending on experience and be joining one of Norfolk’s most respected estate agencies. If you have a minimum of two years of experience in a similar role, pride yourself on delivering top customer service and are happy to go above and beyond to support your clients and colleagues, we want to hear from you!

As a Lettings Negotiator your role will involve:

  • Attend company training as requested and work towards ARLA Level 3 Qualification
  • Answer incoming calls in a professional manner with excellent customer service.
  • Identify customer needs and resolve issues efficiently.
  • Ensure all critical safety certificates are always up to date.
  • Review each properties rental income periodically to ensure market value.
  • Ensure end of tenancy renewal process is consistent.
  • Manage and prioritise maintenance issues in line with company time frames.
  • Attend inspections and report findings back to the landlord with recommended actions.
  • Register potential applicants, attend viewings and provide post-viewing feedback.
  • Process offers, negotiate tenancy terms and manage the move-in paperwork and logistics.
  • Serve relevant notices in the correct manner.
  • Create new let files for each let

To be considered for the Lettings Negotiator role you must have:

  • Previous minimum 2-year experience within lettings and property management
  • Solid understanding of the current letting specific legislation 
  • Confident and polite telephone manner
  • A well-rounded and professional approach to work
  • Someone who can hit the ground running and work both independently and as part of a wider team
  • To be a genuine and proactive team player. Always willing to help others and go above and beyond when required.
  • Good understanding of Microsoft software 
  • be well presented
  • Strong communication skills; both written and verbal
  • Enjoy working to targets
  • Have a good understanding of Norfolk geography

Our client is offering the successful Lettings Negotiator:

  • Overall package between £25,000-£30,000 (commission included)
  • Free parking
  • Qualification and training opportunities
  • Career progression
  • 5 day working week
  • Ongoing training and support

​​​​​Due to high amounts of applications if you have not been contacted within 7 days, please consider your application as unsuccessful.

This job has been posted by GCB Agency Recruitment Ltd who is acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.

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