GCB Recruitment Limited of Suite 4, 2nd Floor, St George's Works, 51 Colegate, Norwich, England, NR3 1DD (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data about you will be processed by us. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (“the Data Protection Legislation”), we act as the data controller.
1. INFORMATION WE COLLECT
We may collect and process the following data about you:
1.1 Information you provide to us when;
- Filling in details on our website www.gcbrecruitment.co.uk,
- Corresponding with us by phone, email, LinkedIn, social media (Facebook, Twitter, Instagram, Pinterest) or otherwise.
This may include:
- Name, address, email, phone number, gender, date of birth, CV, qualifications, employment history, references, financial information, or other information relevant to your application and / or your curriculum vitae (CV).
- Special category data (e.g., health, disabilities, race, religious beliefs) will only be collected where you provide it voluntarily or we have explicit consent.
1.2 Records of interviews, job preferences, salary expectations, location and job role preferences.
1.3 Correspondence with us, including enquiries or complaints.
1.4 Survey responses, if you choose to participate.
1.5 Outcomes of third-party testing on behalf of prospective employers.
1.6 Technical information about visits to our website, including IP address, browser type, device, operating system, location, pages viewed, clickstream data, and session duration.
2. IP ADDRESSES AND COOKIES
2.1 We collect information about your device and connection for system administration and to improve our website. This is statistical data and does not identify individual users.
2.2 Our website uses cookies. Cookies help distinguish you from other users, improve our website, and provide personalised content.
2.3 Consent: Non-essential cookies will only be used if you provide explicit consent via our cookie banner or settings. You may disable cookies in your browser, but this may affect website functionality.
3. HOW WE USE YOUR PERSONAL DATA
3.1 We may use the information which we collect and hold about you in the following ways:
3.1.1 to carry out our obligations arising from any contracts entered into between you and us as is necessary for the performance of our contract with you;
3.1.2 to provide you with the information and services that you request from us prior to entering into a contract with us;
3.1.3 to provide you with information which you request from us as is in our legitimate interest to do so;
3.1.4 to answer your enquiries in accordance with our legitimate interests;
3.1.5 to maintain our business relationship with you, where you are a user of our Website as a client or potential candidate in accordance with our legitimate interests;
3.1.6 in respect of candidates who have applied to work for GCB Recruitment Limited, to allow us to process and evaluate your application or CV in respect of any job vacancy with us that you have applied for as a step prior to entering into any contract with you;
3.1.7 to process information about you which may include references, qualifications, verification of details you have provided from third party sources, results of psychometric evaluations or skills tests as it is in our legitimate interests to do so;
3.1.8 to notify you about changes to our service as is in our legitimate interests to do so;
3.1.9 to provide you with information about other services we offer that are similar to those that you have already been provided with where it is in our legitimate interests to do so. You may unsubscribe at any time from receiving further communications from us for these purposes;
3.1.10 to provide you with information about services we feel may interest you (including but not limited to employment situations), any news or industry updates, upcoming events or other information, where you have consented to be contacted for such purposes. You may unsubscribe at any time from receiving further communications from us for these purposes;
3.1.11 to ensure that content from our Website is presented in the most effective manner for you and for your computer as is in our legitimate interest;
3.1.12 to administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes so as to allow us to provide you with the best possible service and experience as is in our legitimate interest to do so;
3.1.13 as part of our efforts to keep our Website safe and secure as is in our legitimate interest; and
3.1.14 in certain circumstances, to process special category personal data, (which includes data relating to criminal records, your racial or ethnic origin, your political opinions, your religious or philosophical beliefs or trade union membership and data concerning your health and any disabilities, your sexual orientation) and to send your CV and personal data to our clients in order for you to apply for a job vacancy where you have specifically requested we do so and where we have your informed consent to do so.
For the purposes of the above, our ‘legitimate interests’ include the proper administration, monitoring and improvement of our business and the Website, the promotion of our business including direct marketing and the maintenance of the goodwill and reputation of GCB Recruitment Limited which includes the provision of excellent customer service and care.
Please note where we require personal information from you in order to process or evaluate your CV or application your failure to provide the requested personal information may mean that we are unable to proceed with the processing of your application or CV, we will inform you where this is the case.
4. sharing your PERSONAL DATA
4.1 We may share your personal information with:
- Members of our group (subsidiaries and parent company).
- Clients as prospective or intended employers.
- Selected third parties providing services such as reference checking, IT support, or psychometric testing.
- Successors in the event of business sales, mergers, or asset transfers.
- Authorities may act if legally required or to protect rights, property, or safety.
4.2 International transfers: Any data sent outside the UK will be subject to appropriate safeguards, such as UK-approved standard contractual clauses.
5. STORing and securing your DATA
5.1 All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website or candidate database (namely the part relevant to you), you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
5.2 Transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
6. RETAINING AND DELETING PERSONAL DATA
6.1 We shall ensure that any personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. We will retain and delete your personal data as follows:
6.1.1 your personal data as set out at clause 1 will be retained for a period of five years from the last query, instruction, CV submission and/or application we receive from you, at the end of which period it will be deleted from our systems. This is because we consider that it is in our legitimate business interest to retain the data for this period of time, after which period it is no longer relevant.
6.2 Notwithstanding the above, we may retain your personal data where such retention is necessary for compliance with our legal obligations.
6.3 Subject to section 7 below, we will retain limited personal data for an indefinite period of time pertaining to candidates as follows:
6.3.1 in the event that we no longer wish to work with a candidate, we shall retain their name, email address, telephone number, most recent place of work and the reason for not working with the individual; and
6.3.2 where we have placed a candidate in employment with one of our clients, we will retain a candidate’s name and a record as to which client we placed them with.
7. YOUR RIGHTS
7.1 Under UK GDPR, you have the right to:
- Access, correct, or update your personal data.
- Request deletion or restriction of processing.
- Withdraw consent at any time.
- Object to processing, including for marketing purposes.
- Data portability (receive data in a structured, machine-readable format).
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, contact us at enquiries@gcbrecruitment.co.uk
8. External links
8.1 Our Website may, from time to time, contain links to and from external websites as a service to our visitors. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. The provision of a link on our Website to an external website should not be taken as an endorsement by us of that external website, its owners or their products / services.
9. CHANGES TO this POLICY
We may update this privacy policy periodically. Updates will be posted on this page and, where appropriate, notified by email.
10. COMPLAINTS
If you are unhappy with the way in which we have collected or processed your personal data or have any other complaint in relation to our handling of your personal data, you can make a complaint to the ICO:
11. CONTACT us
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to: