Operations Assistant - Colchester

My clients are one of the UK’s most innovative estate agency groups, combining the largest independent residential sales and residential lettings branch network with a rapidly growing mortgage and protection services and legal business.

They are looking for an additional Operations Assistant to join their Central Operations Team in Colchester. The role will report to the Operations Manager. The role will be responsible for monitoring and submitting all marketing, promotions, and advertising in line with the network and FCA compliance guidelines. This role will also assist the Operations Manager with reporting and administration tasks.

Responsibilities of an Operations Assistant:

  • Manage and submit all marketing, advertising, and promotional marketing approvals in accordance with regulated process.
  • Monitoring the company branding and compliance standards across all social media platforms
  • Liaise with Head office marketing and digital teams to ensure understanding of compliance requirements (advertising and promotions)
  • Assisting the Operations Manager on campaigns and projects
  • Assisting the Operations Manager with business and campaign admin tasks
  • Assisting with reputation management reporting
  • Ad hoc reporting and general administrative tasks

Requirements of an Operations Assistant:

  • A self-starter with a thirst for learning
  • A positive attitude
  • Ability to work to tight deadlines
  • Excellent customer service skills
  • Proficient IT skills particularly in the use of spreadsheets and databases.
  • Excellent project management skills
  • Excellent time management and organisational skills
  • Excellent written, verbal and intercommunication skills
  • Attention to detail & analytical mind
  • Demonstrate the ability to be proactive
  • Experience in mortgage services would be desirable but not essential
  • Minimum GCSE Grade C (or equivalent)

Working hours:

  • Monday – Friday 9 am – 5:30 pm


  • £18,500 - £20,000 basic (Depending on Experience)
  • Fantastic progression opportunities in the future, with the chance to move into different departments within the company.

Due to high amounts of applications if you have not been contacted within 7 days, please consider your application as unsuccessful.

This job has been posted by GCB Agency Recruitment Ltd who is acting as the Employment Agency in relation to this vacancy, working on behalf of their client who is confidential at this stage.

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