Our client, an industry-recognised professional body, is looking for an experienced Property professional to join their team in Warwick. The role is a phone-based role and will be helping and advising Lettings Agencies across the UK, with queries and regulatory issues. Therefore, a knowledge of the Lettings industry is advantageous along with a good phone manner.
This opportunity is available on a hybrid working basis, working 3 days in the office and 2 days from home.
Property Advisor requirements:
- Experience in Estate Agency, Lettings, Lettings Compliance, and/or Landlord & Tenant law
- Excellent telephone manner
- Ability to listen to and interpret member enquiries, and provide relevant advice.
- Exceptional Customer Service skills with excellent verbal and written communication.
- Proficient in Microsoft Office.
Duties of a Property Advisor will include, but will not be limited to:
- Answering queries via telephone, providing support or signposting legal & compliance queries from members
- Log accurate data and member discussions on the CRM system.
- Help review and complete existing legal documents and templates.
- Escalate legal queries where applicable
- Keep up to date with property policies & legislations and the general property industry
Working hours of a Property Advisor:
- Monday to Friday 9 am – 5 pm
- Hybrid role - 3 days in the office, 2 from home
The successful Property Advisor will be offered:
- £25,500 basic
- KPI Bonus
- Annual Salary Bonus
- On Target Earnings of £26,000
- Career progression
- Ongoing Training & Support
- Free Parking