Are you highly organised, customer-focused and looking to build a long-term career within the property industry?
Our client, a successful and rapidly growing independent Estate Agency covering West Suffolk and North Essex, is looking to recruit a proactive and detail-oriented Tenancy Manager to join their expanding team based in Bury St Edmunds.
This is an excellent opportunity for someone with strong administration and customer service skills who enjoys problem-solving and thrives in a fast-paced environment.
As Tenancy Manager, you will be responsible for managing tenancy-related matters from start to finish, ensuring both Landlords and Tenants receive an exceptional level of service throughout the tenancy lifecycle.
As a Tenancy Manager, you will be offered:
- £25,000 - £27,000
- Additional commission opportunities
- Free parking
- Mileage paid
- Genuine career progression within a growing business
- Full training provided
- Friendly, supportive working environment
- Company events
- Time off in lieu for Saturday rota
Duties of a Tenancy Manager will include:
- Managing Landlord and Tenant queries
- Handling tenancy renewals and terminations
- Updating tenancy documentation and compliance records
- Managing maintenance issues and liaising with contractors
- Negotiating deposit returns
- Dealing with rent arrears
- Ensuring all issues are resolved efficiently and professionally
- Maintaining strong communication with clients at all times
Tenancy Manager requirements:
- Previous property management or lettings administration experience preferred
- Strong organisational skills and excellent attention to detail
- Professional and confident communicator
- Positive and customer-focused approach
- Ability to manage workload independently
- Understanding of lettings legislation/compliance advantageous
- Full UK driving licence essential
- Use of own vehicle required occasionally